The lack of expert IT solutions to small and medium businesses was identified very early as many small and medium businesses did not have access to specialist IT professionals, resources only available to large corporations with multi-million dollar IT budgets.

Synergy Network Systems advises businesses on top quality strategies to get the best out of their IT infrastructure to further enhance their business processes; we have successfully implemented numerous state-of-the art IT projects for many of the blue chip and SME IT organisations.

Throughout our many years of consulting to businesses we have been presented with all types of scenarios faced by small to medium businesses. Most common are:

• Over utilised infrastructure that impairs business growth
• Under utilised computer systems
• Poorly planned IT infrastructure
• Poor management and misconfiguration of IT systems
• Information and internal knowledgebase management
• Poorly trained and/or misguided IT professionals etc.

As we act as an independent and most of all external entity to the business, we are able to assess and recommend a path for improvement so as the IT infrastructure is working in line with the strategy and goals of the business. Whether you are a small business of 5 people or an enterprise of 100, the needs of the business are much the same, it is only the magnitude that is different!

Some of our recent work has involved:

• Implementation of a stronger security backbone
• Analysis of the data management
• Streamlining the data backup procedures
• Assisting in hiring IT personnel
• Implementation of spam and virus protection systems

Considering Outsourcing Your Company's IT Support?

You have come to the right place!

Synergy Network Systems specialises in helping small to medium businesses (SME's) achieve the best results using their IT infrastructure to streamline business processes and performance. We are currently helping a number of SME's relieve the burden of having full time and costly internal IT employees, while obtaining the best advice and expertise in today's technology market. Some of our clients outsource a small portion or all of their IT support to us but they all benefit from having:

• Business Grade IT Support
• Guaranteed Response Times
• Expert Technology Advice
• Centralised Documentation
• Broad Business Knowledge
• Friendly Customer Service
• Professional Trackable System

How do you know when your company is ready to outsource?

Please consider the following factors when deciding to outsource:

• Financially it is cheaper to have the IT function outsourced than have full time employee/s.
• IT has become a function that wastes valuable time of non IT staff within your business.
• The skills required are so specialised that it is impractical to have a regular non IT employee responsible for this role.
• Some IT staff are falling behind new technology advances and are not able to advise and deliver appropriately.
• Business is spending large sums of money on consultancy advice to cover internal IT department skill shortages.
• You have a project and you need regular IT support.
• IT is not a business function that internal people enjoy performing.
• Company's core business is suffering due to unreliable and under performing IT systems.

If any of the above factors describe the driving force behind the consideration to outsource then a confidential discussion with one of our friendly senior consultants is recommended.

Your Business Lacking Great Networking Expertise?

Our network services include:

Network Design
Rest assured that you are in the hands of a specialist in the field. Some network design aspects include:

• Designing infrastructure models
• Mapping out data flows through the business
• Designing security models
• Mapping out potential network growth
• Planning of integration of legacy systems
• Installation of brand new networks
• Current network redesign and assessment
• Subnet and network segmentation
• Disaster Recovery Planning and Implementation
• DMZ planning and implementation

Network Upgrade
After a careful network analysis our experienced team can identify any potential bottlenecks in your network and propose a carefully laid out upgrade. Some aspects of network upgrading include:

• Upgrading network backbones from 100Mb to 1Gb
• Subnet expansion and analysis
• WAN bandwidth upgrades
• ISP changeover management
• Migration from pop3 to centralised email system
• Server room enhancements
• Data centre upgrades and maintenance

Network Install
Synergy Network Systems is able to coordinate and implement a complete network with the latest and the most stable packages available using both open and closed source systems. Some network installation examples include:

• Installation of brand new networks and network redesign
• Installation of wired and wireless networks
• Coordination of office IT infrastructure relocation
• Server room setup and maintenance

Network Support
We can cover all of your network support requirements, end to end. Our popular network support plans can be conducted onsite and remotely depending on your network support requirements. Examples include:

• Desktop and server troubleshooting
• Router and other WAN device troubleshooting
• Firewall maintenance and security updates
• SPAM and AV appliance checking and updates

Network Maintenance
Keep your network operating smoothly and troublefree by having a network maintenace plan carried out by an experienced engineer. Our network maintenance plans are intended at eliminating slow networks which in the long run cost your business money by not performing or breaking down at critical times. Do not wait until your network breaks down to get an expert's help. Our network maintenance plans comprise of:

• Checking switches
• Checking hubs
• Checking routers
• Checking print servers
• Checking printers
• Checking firewall rules
• Checking firewall logs
• Checking UPS's and more and
• Updating firewall operating systems

Virtual Private Networks (VPN's)
We are able to deliver both open source and hardware based virtual private networks. We can implement a solution for your business that can accommodate mobile users as well as setting up interstate and/or international office secure connections.

Wireless Networks
With wireless networks becoming more widely accepted we can assist in the implementation and securing your wireless network by: Reviewing your current WiFi network structure Assess your wireless security network model Assess possible network intrusion threats

Synergy Network Systems is able to help your business by delivering IT support for your desktops, servers, applications and other networking equipment. If your business heavily relies on the IT infrastructure in place then you need an experienced IT company that is able to deliver business grade IT support and advice.

We have many years experience and our engineers possess a vast amount of experience to resolve problems quickly and efficiently without disruption to your business. With a team of friendly engineers and experienced consultants you can rest assured that your business is looked after.

Desktop Support
We support the following desktop operating systems (but not limited to):

• Microsoft Windows 98
• Microsoft Windows 98SE
• Microsoft Windows ME
• Microsoft Windows 2000 Professional
• Microsoft Windows XP
• Linux KDE and Gnome
• X Windows

Server Support
We support the following server operating systems (but not limited to):

• Linux
• Windows 2003
• Windows 2003 SBS
• Windows 2000
• Windows 2000 SBS
• Sun Solaris

Application Support
We support the following application operating systems (but not limited to):

• Microsoft Office 2000
• Microsoft Office XP
• Other Microsoft suite of products
• Computer Associates suite of products
• Symantec suite of products and many more

Device Support
We support the following network infrastructure devices (but not limited to):

• Cisco Systems
• WatchGuard
• Checkpoint
• Juniper and more